Gestão estratégica de pessoas em uma unidade de saúde.

Abstract

The area of ​​People Management has been the target of studies when the need for a new Management format. In this context, the research aimed to show how Management Human Resources combined with Strategic Management is capable of enhancing and improving the relationship between people so that the services provided are humanized and effective. She started from the researchers' perspective in finding results that proved and deepen scientific knowledge and techniques in the field of strategic people management in UPA unit in Sousa - Paraíba. It was discussed among actors from the different sectors of this health unit how this Management model would be applied and what results would be obtained with its use. The research started from a descriptive, qualitative and quantitative approach with the collection of data carried out through interviews and questionnaires where people showed inductively a social reality. As a result, the importance of a strategic vision of people with the aim of developing motivational factors in the work environment work and this, consequently, affects the provision of services to the public. It was left The importance that unit managers give to the role of employees in maintaining the organizational structure of the unit and that strategic management, in addition to being used, promotes satisfactory results and this is important for the delivery of care and, mainly, for the society.