dc.description.resumo |
The paper aims to evaluate the improvement of the civil construction applying the total
quality control, Shewart Method, in combination with the lean construction process. Total
quality control is all dimensions that influence people's satisfaction and, consequently,
business survival. Shewart Method or PDCA Cycle (Plan, Do, Check, and Act) is a path for
the application of the processes control. Each part of the PDCA Cycle claims specific actions
and metrics. By combining the philosophy of lean construction with total quality control and
PDCA Cycle, there is an exciting arrangement; due to the fact, they could contribute to
practice and better results of civil construction. The methodology consisted of an applied,
exploratory and qualitative research, the bibliographical research made from the survey of
theoretical references, combining analysis of the technical documents and interpretation of the
same and the elements under study. Total Quality Control (QTC) manages the quality, cost,
delivery, morale, and the safety of employees and users.
Essentially the total quality control is a management system that associates all dimensions to
cover the survival of the company. Shewart Method is the method that analyses the process
since the planning phase to the result is obtained in search of continuous improvement and
reflects in its four stages. The basis of the philosophy of constant improvement. The
characteristics of Total Quality Control and Shewart Method, when applied together, they
could collaborate with lean construction and increase the management level of the company.
The recommendation revealed congruent and complementary aspects when analyzed with
lean construction. The reason for the company's existence is the customer, intrinsic quality,
cost management, delivery on correct time and quantity, respect for the customer, as total
control of quality's aspects. As having a connection between these three elements cited, they
combine theoretical aspects to attain results. The contribution that this article presents is the
reflection on complementarity techniques that integrate and attempt positive results for the
construction industry. |
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dc.identifier.citation |
VIDOLIN, Ana Celia; ROMANO, Cezar Augusto. Total quality control and Shewart Method as auxiliary tools on the practice of lean construction process. In: SIMPÓSIO DE ENGENHARIA DE PRODUÇÃO, 8., 2020. Anais [...]. Caruaru - PE: UNIFAVIP, 2020. ISSN: 2318-9258. Disponível em: http://dspace.sti.ufcg.edu.br:8080/jspui/handle/riufcg/32309 |
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