DANTAS, L. A. B.; DANTAS, Luiz Augusto Benício.
Abstract:
This monograph aims to examine the analysis of the Consumer Protection Code in
the face of the spread of e-commerce, addressing the Consumer Protection Code,
given its relevance to the topic, as well as the Civil Rights Framework for the
Internet and the General Protection Law of Personal Data, both dealing with the
environment in which e-commerce is actually carried out. The methodology used is
bibliographical compilation of both academic articles relevant to the topic as well as
the constitutions referred to in the work itself. Several researches were carried out
to aggregate such information, in addition to reading several legal authors who
comment on consumer rights. Divided into three chapters in order to facilitate
reading and understanding of the topic discussed, first examining the two
components of the discussion, consumer law and then the Internet, finishing with
the analysis of their interactions. Initially, it explains the Consumer Code, with its
respective origins and its characteristics of legal protection for current consumers,
as well as a definition of the basic principles of ideal consumer relations, dealing
with basic consumer rights, also covering trade online itself, since its origin both
abroad and more specifically in Brazil, finally starting from commercial relations
within the internet, rights in e-commerce, legal security in internet purchases,
focusing on the right to repentance and unique situations of e-commerce,
concluding that the biggest detractors of using the online market in preference to
the physical one is not the lack of legal support, but rather the fear of adapting to
unknown technologies.