Análise do Teletrabalho a Partir da Pandemia: Um Novo Paradigma Laboral no Serviço Público Brasileiro.

Abstract

Remote work gained significant attention during the COVID-19 pandemic due to the implementation of social distancing measures to contain the spread of the virus. This work model presents challenges and opportunities for both employers and employees. The general objective of this Final Conclusion Paper (FCP) is to analyze the effects of remote work during the COVID-19 pandemic, as well as in the post-pandemic period, based on a quantitative-qualitative field research conducted at the Pro-Rectorate of Administration of UFCA (Federal University of Cariri). The research aims to answer the following research problem: How dos managers and public servants at the Federal University of Cariri - UFCA experience remote work, and what are the impacts of this work modality on their quality of life and work productivity? To address this question, a bibliographic and direct documentary research is conducted, using the deductive approach and systematic procedure method, aided by the comparative method. At the end of the empirical research, the following results were obtained: Characteristics, profile, suggestions, criticisms, among other relevant information. Based on these findings, recommendations were proposed for managers and employees, through the elaboration of a technical product embodied in the Telework Manual, which can be used in the educational public service to maximize the benefits and minimize the challenges of this work modality, which is being utilized in many activities and will undoubtedly continue expanding in labor scenarios in Brazil and worldwide.