SENA, J. B. S.; SENA, Jocelânio Barbosa Siqueira de.
Résumé:
Given the current competitiveness of the global market, companies in the goods/services sectors have been looking for methods to improve their production processes to produce with quality and excellence. With this, we have the Lean methodology, which encompasses a wide variety of practices, quality systems, and production management, in an integrated system that works collaboratively to serve the customer with the lowest possible level of loss. This work aimed to implement the 5S program at the company Rotamar, located in the port area of Cabedelo - PB. “This is a descriptive and exploratory case study in which a structured questionnaire was used to collect data and photographic records.” Thus, as a result, some gaps often generate additional expenses due to lack of qualifications, misuse of equipment, and disorganization. Finally, the implementation of 5S provided an organized, clean, productive, humanized, and safe work environment.