Potencialidades e desafios da estrutura de gestão nos restaurantes universitários da UFCG.

Abstract

The University Restaurant (RU) is an important student assistance facility that, through the provision of meals, is intended to contribute to students' permanence on campus during the development of their academic activities. This study aims to analyze the potential and challenges of the management structure in the University Restaurants of the Federal University of Campina Grande (UFCG). The study will be carried out at UFCG, which is currently the only public university in the state of Paraíba that does not have its University Restaurants managed through an onerous concession, using documentary analysis of files relating to contracts for the supply of inputs (food, cleaning, gas, water, electricity), labor and services necessary for the operation of the UFCG University Restaurant, during the period of 2022 and 2023. The information collected was classified using the Stregths, Weakenesses, Opportunities and Threats Matrix (SWOT) in order to identify the internal aspects (Strengths and Weaknesses) and the external aspects (Opportunities and Threats) of the mixed management of UFCG's RUs, regarding internal factors as a strong point, adequate fulfillment of input demands was observed (foodstuffs, cleaning products and labor), however, the lack of reports on the costs of the meals served is a weakness. Regarding external aspects, the change in model adopted for the management of RUs/UFCG and how it threatens possible resistance to the adoption of this new management model by UFCG Campus managers.