Relação entre gestão de stakeholders e desempenho organizacional: um estudo das práticas ambientais, sociais e de governança.

Abstract

This dissertation proposed a study of the relationship between stakeholder management – measured by environmental, social and governance practices – and performance, in organizations that release reports according to the GRI Sustainability Reporting Standards (GRI Standards). To meet the proposed objectives and answer the research question, data were collected in sustainable reports for the years 2014 to 2018 from 160 organizations, as well as econometric models were proposed. The data and models were treated statistically through panel analysis and the results showed that stakeholder management, in all three dimensions used – social, environmental and governance – impacts, to some extent, organizational performance, both in terms of created economic value, distributed economic value, as well as retained economic value.