RESENDE, D. H. S.; http://lattes.cnpq.br/9990033258708104; RESENDE, Delano Henriques Sá.
Abstract:
Cell phones are indispensable in today's society, due to their multifunctionality, ease of
use, agility in communication and access to information, which makes this equipment one of
the best-selling electronic devices over the last few years and which presents rapid
obsolescence. However, over time, there is a need for maintenance and replacement of items,
which generate solid waste, which must be disposed of appropriately as they cause serious
environmental and human health problems. In this context, the present study aimed to develop
a diagnosis regarding the storage, collection, treatment and final disposal of solid waste
generated in cell phone repair stores in the city of Pombal - PB. The research methodology
was based on the application of a questionnaire to nine (09) cell phone repair store owners,
who were willing to participate in the study voluntarily. Among the main information
obtained, it was found that 56% of those interviewed discard plastic waste from cell phones in
general trash and 22% return replaced parts to customers. Regarding the disposal of waste
batteries, it was observed that 56% of entrepreneurs return unusable batteries to customers
and 33% recondition them. Regarding the disposal of the replaced screens, it was found that
45% of owners discard them in the general trash and 22% send them for recycling. As for the
destination of Printed Circuit Boards from cell phones, it was quantified that 44% send them
for recycling and 33% of entrepreneurs reuse them to repair other smartphones. It was also
identified that 44% of respondents report that they adopt measures to mitigate the impacts
generated by the establishment, while 56% do not take actions to reduce environmental
impacts. This research also identified the need to disclose the Duties and Rights of the store
owner, consumer and public authorities in effective participation in complying with the
reverse logistics of solid waste as provided for by the National Solid Waste Policy.