DE OLIVEIRA NETO, JOSÉ AUGUSTO; http://lattes.cnpq.br/9814894825037581; OLIVEIRA NETO, José Augusto de. (BrasilCentro de Engenharia Elétrica e Informática - CEEIPÓS-GRADUAÇÃO EM CIÊNCIA DA COMPUTAÇÃOUFCGUniversidade Federal de Campina Grande, 2010-08-27)
IT investments in all business activities are in continuous expansion, along with the dependencies between IT performance and results achieved by the business it supports. The business value of IT corresponds to the set ...