SANTOS, C. J.; SANTOS, Celso Jonas. (BrasilCentro de Engenharia Elétrica e Informática - CEEIPÓS-GRADUAÇÃO EM ENGENHARIA ELÉTRICAUFCGUniversidade Federal de Campina Grande, 1995-12-04)
A software life-cycle does not end with the completion of the source code. After making a software product available, the software developer is often required to provide technical assistance in order to guarantee software ...