Otimização do processo de atendimento em uma pizzaria no sertão pernambucano, através do desenvolvimento de testes de usabilidade de software.

Abstract

The purpose of this work is to develop a tool to automate the sales process for the Kingdom Pizzaria Boteco, where it will assist the waiters and the administration in controlling the whole process in question. It will be developed a software that will have two platforms, one developed for mobile phone where it will be used by the attendants in the sales process, and another platform that was developed to order control and daily financial control for computer. For development was used the MIT AppInventor for Android application, for the database was used Google FireBase, and CorelDRAW platform X7 for software interface. Then a usability test was done to test the application's functions and interface.