Aprendizagem organizacional: uma análise da percepção dos funcionários de uma indústria do segmento calçadista localizada em Campina Grande-PB.

Abstract

Nowadays, it is increasingly necessary to adopt measures aimed at Organizational Learning in order to develop human capital and consequently achieve organizational development. For this work the data collection was performed through a questionnaire, which makes the descriptive research and data treatment presented a quantitative approach. The questionnaire was divided into two parts: Profile of respondents and Learning Process. In view of the presented, this work aims to analyze the practices of Organizational Learning in the perception of the employees of a footwear industry located in Campina Grande - PB, being this small. The Steil (2002) model was used as the basis, but only five of the seven steps were studied, and finally the conclusion that the first phases have relatively satisfactory results, however, in the evaluation criteria stage and in the last one, which this is the application of the results, the performance was below ideal.