Ciclo de vida das capacidades: um estudo de caso em uma empresa do setor de cerâmica.

Abstract

Faced with the necessity of understanding the dynamics of organisational capacities and resources, as well as its origin and evolution over time, emerges the concept of capability lifecycle created by Helfat and Peteraf (2003). This research had as its general objective, recognizing the organisational capability lifecycle from the occurrence of internal or external events. For that, the text is organised in five sections, as it follows: Introduction, Theoretical Review, Methodological Aspects, Presentation and Results Discussion and Conclusion. As regards to the methodology, the research is classified as: exploratory and descriptive; the procedure is a case study, and as a form of boarding it is a qualitative research. The treatment of the data was based on the capability lifecycle model, where it is observed the different stages of foundation, development and maturity of capabilities, as well as, its evolutionary paths. The results denote that the studied firm developed a specific capability, identified as productive process mastery, and that, all criteria related to the stages of the capability lifecycle, were also identified. Furthermore, it was evidenced an important relation between the occurrence of events, internal or external to the firm, and the development and evolution of capabilities.