A visão das pessoas sobre as políticas de qualidade e RH: como os funcionários de um hospital percebem a organização pela busca da melhoria.

Abstract

This paper will show how a hospital company has been working withPeople Management and Quality. Whether she works by uniting these concepts or not. THEworked company is CLIPSI - General Hospital, located in this city.The present work is structured as follows:Chapter 1 gives a history of the company. In Chapter 2 are presented: thesubject, the general objective, the specific objectives, the justification and theactivities. In Chapter 3 shows important topics of the theoretical foundation. At theChapter 4 identifies the methodology used in the work and the analysis and interpretation ofdata. And in Chapter 5 we have the final considerations and suggestions that we identified throughof work development