Gestão de desempenho por competências na percepção dos funcionários do Banco do Brasil S/A: um estudo de caso.

Abstract

The role of people in organizations is increasing, on large scale, recognition as a major source of competitive advantage. From this perspective, if the company achieve better results, it is necessary to use new practices, techniques and policies implemented by the management of people. The present study focus on the competency management, a new human performance system, established in the Banco do Brazil S / A. The aim of this study is to investigate employees’ perception about evaluation model adopted. The methodology is classified as descriptive according to the purpose and as a case study, according to the means. The unit of analysis was a branch bank with urban profile, located in the state of Paraiba. The data analysis shows that, in general, they have a positive attitude towards competency management. However, the connection between the monitoring process and focus on professional development, provided the assessment model, is not observed, compared to other factors.