Análise das práticas de prevenção e intervenção no combate ao assédio moral no trabalho: um estudo de caso em uma intituição financeira pública.

Abstract

The bullying was so named by the author Hirigoyen in 1998. Years later became interest of study of different areas of knowledge, due to the severity of the consequences brought to the individual, organization and society. What characterizes this evil is the frequency with which the victim suffers the damage. Many organizational factors may trigger this evil and therefore companies must develop practices to combat it. Therefore, this study sought to examine the practices of prevention and intervention in combating bullying at work, from the perspective of men and women, staff of the Banco X in Campina Grande city, PB. For this, the methodology used was the descriptive research in the form of a case study, having as a research instrument, the questionnaire. The sample consisted of 21 men and 19 women, a total of 40 employees of the 6 agencies visited. For the treatment of the data was used for statistical procedures: average, standard deviation, coefficient of variation and Spearman's correlation coefficient. The results showed that, in the perception of men and women, there is within the bank practices of prevention and intervention to combat bullying. Correlation was found between the responses between male and female, but that generated divergence of opinion were not the same for both sexes. The suggestions given reaffirmed practices listed in the questionnaire. It was concluded that the Banco X develops practices that assist in combating bullying; however, there is a need for insisting that they are visible to everyone in the organization.