Levantamento logístico: análise das atividades de movimentação e armazenagem em um armazém distribuidor.

Abstract

Business environment is highly competitive and enterprises of all kinds are always making a great effort looking for new diffentials in order to gain a better participation in the market. Activities for supporting logistics (storage and movement) are greatly responsible for a storehouse for distribution of goods to work successfully. This study aimed the analysis of both storage and movement of goods in the enterprise Distribuidor de Alimentos Farias Ltda., established in Campina Grande City, Paraiba state, northeast Brazil, by investigating the utilization of methods and equipments adequate to the development of these activities, as well as identifying problems related to the warehouse layout. The quantitative field study, exploratory and descriptive in character, was carried out in the storehouse of the enterprise cited above, between 9th October 2007 and 20th March 2008, being data collection based on the technique of individual participant observation, through a Direct Observation Form, and photographies. Data were organized according with the activities of both movement and storage, showing and classifying their main problems according with their frequency distribution. Deficiencies related to the layout of the storehouse were also analyzed being each problem discussed and indicated possibilities of solution. Relative frequency distribution of data on both movement and storage was worked out in a graphic presentation. Variables related with movement showed that 12,50% of problems occurred at low frequency (rarely), 31,25% at a medium frequency (occasionally) and 50,25% at high frequency (very frequently) while those related with storage showed that 11,11% of problems occurred at low frequency, 44,44% at medium frequency and 44,4% at high frequency. Based on these results it was concluded that problems related to movement were more than those related to storage. Thus, more adequate methods and techniques were proposed in order to promote significant improvements in procedures and activities of enterprise’s logistics in accordance with which is demanded by the market.