Estudo comparativo entre o nível de satisfação das pessoas com deficiência em relação ao dos demais funcionários: o caso da Asa indústria e comércio LTDA.

Abstract

The brasilian federal law # 8213/1991 established the reservation of posts for handicapped people on the staff of companies that have from 100 employees. Despite this legislation, there is a notorious lack of same due to ensuring employability and adequate working conditions for people with disabilities. The level of satisfaction of those people was the largest object of this research study, which sought to describe the perceptions of the ASA Industria e Comercio Ltda., According to several factors, Working Quality of Life, making a relationship between the perspectives of handicapped people and other employees of that company. In that involves the procedures, was conducted a descriptive, by way of a case study, the questionnaire being used as a tool for data collection, where the model of the same was the valuation Satisfaction Inventory with Working Quality of Life factors - SIWQL, adapted by Carvalho-Freitas (2007) from the model proposed by Walton (1973). The survey showed that the respondents have an expectation satisfying as most of the dimensions addressed, however, some features such as factors relating to pay and professional growth, there have been some negative trends. The study also found that handicapped people surveyed have a greater sensitivity than the other employees about the factors relevant to working conditions and the balance between work and the total space of life.