A utilização de indicadores de desempenho na gestão de estoques: um estudo de caso na empresa Artecola Nordeste S/A Indústrias Químicas.

Abstract

The following work shows a study on the analysis of performance indicators in the management of storage products in the Artecola Nordeste Indústrias Químicas S.A., located in Campina Grande, PB. The main motivation to do this research was the need to identify which is the performance parameter of this company. This was the main focus of this study, which had as main objective the measurement and performance evaluation of storage products. To accomplish that, it was done some description of the operational procedures used in this company as well as the application of these indicators. The methodology used in this study was descriptive, and it was used a bibliographical research on the logistic and its consequences. The model used to measure and evaluate the performance of the company in the management of the storage products was the one proposed by Consultoria Tigerlog. This model is largely used in scientific works to measure the logistic performance. Even facing some difficulties during the application of a given indicator, the results show that this company is conducting the best practices in the management of storage products proposed by the studied model.