Estresse ocupacional em motoristas de caminhão.

Abstract

Truck drivers play an important role in the Brazilian economy, since they are responsible for shipping charges, thus ensuring the supply of goods businesses. But they are still undervalued and submetem- to poor working conditions, which contributes to the development of occupational stress. The present study aimed to determine the occupational stress in truck drivers. It was a field study, with descriptive qualitative approach. The survey was conducted with truck drivers in a beverage distributor located in Cajazeiras-PB, which has 14 drivers. Thus, the sample consisted of all motorists this company. Data collection was carried out between the months of June and July 2014, through a semistructured interview. The findings relating to the profile of the participants were analyzed descriptively and the organization of the discourse generated by the interviews took place through the technique of the Collective Subject Discourse and in the end, we obtained 08 collective discourses. The study was approved by the Ethics Committee of the Faculty Santa Maria, under protocol 680 981. The results showed that the main stressors of drivers are the interpersonal relationship with the client and helpers, problems with the truck and the fact that sleep outside the house. Despite the difficulties reported in the survey, motorists have effective self-control strategies to cope with the pressures from work. The physical and psychological changes that the profession may ultimately trigger, according to the perception of most drivers do not perceive their activities as harmful to health. The research showed that the presence of occupational stress among study participants is present and constant, but at a low level, so it does not prevent them from carrying out their activities. Finally, it is believed that by revealing the characteristics and contradictions that permeate the work environment of the driver, allowed herself the knowledge about the reality of working conditions this professional, which may be useful in the search for strategies to mitigate stress this occupational class workers and promote a better quality of life.