Resiliência dos profissionais de enfermagem atuantes no serviço de atendimento pré-hospitalar móvel.

Abstract

The Mobile Emergency Service (SAMU) has a great social relevance and objective meet occurrences which poses a risk the health and life of the victim, and the complexity of care favors the emergence of stressors that can affect the quality of life professionals. Therefore, it is important to develop resilience for the same, this is understood as the ability to face the difficulties that occur linked to care. Therefore, the proposal aimed to investigate the resilience of nursing professionals working in mobile pre-hospital service of the city of Cajazeiras / PB. This is an exploratory-descriptive qualitative research, and realization of this application we used semi-structured interviews with nine SAMU nurses city of Cajazeiras - PB. After this phase, the data were transcribed and analyzed qualitatively according to the content analysis proposed by Bardin, yielding five categories of analysis. It was found that most participants are identified with the MECS, but at the beginning faced many difficulties, ranging from the lack of preparation even more negative feelings. As for the challenges, they pointed mental and physical loads, lack of professional training, lack of human and material resources, among others. They said they were moved emotionally assisted with events, but feel able to carry out the activities imposed by the work. In the case of strategies to face adversity, they mentioned the dialogue, leisure and spiritual activities, among others. Although it was possible to grasp that there is unanimity on the non implementation of psychological assistance in the SAMU and they resort to prayers; family friends; among others, when they need assistance in psychological issues. We conclude that the work environment requires that these professionals are resilient, so that they can act efficiently and not allow the emotional aftershocks hinder the care provided and their own quality of life.