Desafios vivenciados pela equipe de enfermagem no Serviço de Atendimento Móvel de Urgência.

Abstract

The Prehospital Care is the care provided to patients with clinical, traumatic or acute psychiatric nature pictures. This type of care can range from a simple clarification medical advice by phone or by sending a basic or advanced ambulance to the scene support. This study aimed to analyze the challenges experienced by nursing staff in Service Mobile Emergency. This is an exploratory, descriptive field study with a qualitative approach. The research subjects were 05 nurses and 03 technicians, components of the nursing team, working in (SAMU) of the municipality of Cajazeiras, Paraíba, Brazil. The data collection instrument used was a semi-structured interview, conducted in August 2014 The research conformed to Resolution 466/12 of the National Health Council.'s Responses were grouped according to the technique of content analysis and emerged in six categories that are described in the body of the work, the results showed that service professionals recognize the major risks in the APH. Characterized the service as more stressful indicated by the professionals was identified. The provision of materials for the service and the feelings developed for professionals working in service related results were found. It was concluded that nursing experiences, different feelings and emotions that permeate the APH situations experienced during service. It is worth noting the importance of vocational training, since even the service have sufficient material resources, the manpower not know how to use them assistance will be completely compromised. It is also noticeable the need for psychological support of this professional class, because even though they are ready to meet, have human feelings that are not understood and worked will prompt professionals to cease their activities for emotional unpreparedness.