Planejamento familiar: qualidade da assistência na percepção das usuárias.

Abstract

Family planning appears with the aim of assisting in the sexual and reproductive lives of couples, working in the design, contraception and prevention of sexually transmitted diseases, making a relevant action in reducing unwanted pregnancies, abortions and maternal and infant mortality. Such actions are mainly carried out in the primary care services of the Unified Health System, by a multidisciplinary team, who conduct their activities in order to meet the target audience's expectations by providing quality care, promoting health and preventing diseases. This study aimed to analyze the perception of users for assistance for family planning. This is an exploratory research, descriptive and qualitative approach carried out in the Basic Health Unit Multirão, city Cajazeiras-PB. The population consisted of 23 users registered in this unit of Family Welfare System, since at the time of compiling the data had only female to be served at the facility during the study. Data were collected in January 2015. We used a semi-structured interview and free observation, so the information was organized from the discourse analysis technique and analyzed according to the theoretical framework. At first, he was made sociodemographics of the participants, followed by two categories, the first focused on the lack of family planning of meaning and the second category comprises the satisfaction in service through the evaluation of favorable and unfavorable factors assistance. The survey results revealed that the majority of users search the UBS after the birth of the first child, aiming to prevent an unwanted pregnancy. The study shows that users knew contraceptive methods for the first time in the unit so it is a preferable environment to address the sexual and reproductive issues. It is considered then, the need to meet the program guidelines for its implementation in practice, aiming that all co-responsible accountable for a well-deserved and satisfying service.