Sistema de gestão do conhecimento para indicadores de sustentabilidade - Sigecis: proposta de uma metodologia.

Abstract

The objective of this study is to propose a knowledge management methodology that contributes to the utilization of the sustainable indicators systems as benefit to sustainable practices. Therefore, performing an exploratory research of quantitative and qualitative nature, based on the knowledge management practice proposals of Senge (1990), Lesca (1996), Kolb (1997), Meister (1999), Garvin (2001), Fontanini (2005) and Eboli (2004) and in the methodology of the sustainable indicators proposed by Martins e Cândido (2008). The proposed system has five stages: recognition of the problem, the sustainable diagnostic, the search for solutions using the knowledge management, the evaluation of the knowledge management practices and the identification and implantation of the new sustainable development action. The application of the methodology was put to use in two companies of the ornamental stone sector, located in the city of Campina Grande. For the analysis of the results of the research application it was used the content methodological strategy of triangulation of data collected through interviews with managers of companies surveyed. The results indicate that the ornamental stone sector act with a predomanent1y economic vision, having an unbalance between the social, environrnental, cultural and institutional dimensions. It concludes that knowledge management methodology for the use of sustainability indicators opens a new perspective to the progress of sustainable development transcends the look submitted by the dominant paradigm emerging in a new look, turned to the construction of a new reality linked to an vision of holistic and integrative world.