Avaliação da percepção dos consumidores sobre a comunicação de sustentabilidade em embalagens alimentícias.

Abstract

This research aimed to investigate, through the visual perception of consumers, which graphic resources can be associated with information about the sustainability of food packaging. There was as a starting point the identification of the elements and visual techniques that are perceived as sustainable information in the graphic composition of the packages, facilitating their recognition in the middle of conventional packages. The research had a mixed focus, exploratory objectives and experimental procedures, being divided into two phases. The first phase consisted of the visual analysis, in the light of the Gestalt, of packaging present in the market, which provided the basis to the development of a semi - structured interview with fifty consumers in three supermarkets in the city of Campina Grande - PB, to identify which constitutive elements were highlighted about sustainable orientation of packaging. The reached propositions served as a basis to the second phase, where experimental packages were presented to 253 participants, through an online questionnaire composed of multiple choice questions and an open question, aiming to investigate how consumers' perception behaved about sustainability from the graphical variation of the constituent elements. The first phase evidenced that the packaging presented high pregnancy in the graphic composition, with use of simplicity, balance, economy, clarity, harmony, minimization, coherence and subtlety, achieved excellent performance in communication about sustainability, reaching an average of 60.66% Positive responses. The second phase, in turn, presented the use of reduced color palette, reduction in saturation, use of green color in details of the composition, images of elements of nature and background referring to the handmade/recycled as effective means of communicating the orientation of the packaging to the consumer. The union of the two phases provided parameters to the construction of an esthetic aimed to the sustainable packaging, allowing, from its application, the easy recognition of the products that have a commitment to the environmental cause.