Qualidade de vida no trabalho dos servidores técnicoadministrativos do Centro de Ciências Biológicas e da Saúde da Universidade Federal de Campina Grande.

Abstract

This study addresses the theme of Quality of Work Life (QWL), a subject that has become one of the primary concerns among managers regarding their team members, considering that work occupies a significant portion of an individual’s daily life. The objective of this research was to analyze how the technical-administrative public servants of the Center for Biological and Health Sciences (CCBS) at the Federal University of Campina Grande (UFCG) perceive their work environment. In order to promote concrete improvements, the study proposed actions such as developing an informative guide—grounded in the results obtained and made accessible to all CCBS public servants—with the goal of addressing and mitigating potential constraints. The research adopted a quantitative and qualitative, exploratory and descriptive approach, supported by bibliographic research. The methodology included a literature review, a survey conducted among the technical-administrative public servants of the CCBS at UFCG, and interviews with their direct managers. The results showed that both the team members and their supervisors acknowledge the importance of QWL. Overall, there was a positive evaluation regarding organizational climate and peer cooperation. However, there was a clear demand for more concrete initiatives to promote well-being, such as moments of relaxation, physical activity, and the development of institutional projects focused on QWL. This study contributes by proposing practical actions that can be incorporated into university management practices to enhance working conditions and promote the appreciation of public servants.